It’s been, unsurprisingly, a pretty dynamic time. We’ve grown every team to keep up with demand, and we’re building a whole new one to cement our new localisation offering.
What’s localisation, you ask? It’s the evolution of our commitment to inclusive communications by translating campaigns into 56 languages and engaging diverse communities to co-design materials and distribute them across trusted networks.
To do it takes hard work, specialised skills and more members of the team.
What hasn’t changed is the standard of the team or our commitment to producing positive outcomes for people, places and the planet.
Here is an introduction to our newest members, please help us make them feel at home. But we warn you, at this rate, this list will be pretty quickly out of date.
Chief Financial Officer
Court Hass has joined Think HQ as our Chief Financial Officer.
Court provides CFO advisory services across various listed and private businesses as an independent financial consultant.
Prior to consulting, Court held senior finance roles with ASX listed businesses Vicinity Centres, Federation Centres and Centro Properties Group as well as EY in both Australia and the United States.
Court is a Certified Public Accountant in the United States and holds a Bachelor of Business Administration, Accounting and Finance, from the University of Miami.
“It was a curiosity of people that led me to communications, the challenge and thrill of driving attitudinal and behaviour change that motivated me to build a career in marketing, and a greater sense of purpose that directed me to Think HQ.”
“I love coming to work every day to listen, to learn and unlearn. To craft compelling pieces of communications that cut-through and enable connections, with clients that truly want to make a positive impact."
With a decades’ experience working on consumer communication for some of Australia’s most reputable and profiled brands, Elise — modern-day marketing communication all-rounder — has pivoted into social impact and behavioural change communication.
Uniquely positioned to approach social change with a commercially-considered and corporate lens, Elise combines an understanding of the private, public and social sectors, to drive business development at Think HQ and provide trusted client counsel. This includes supporting Think HQ’s Account Service and PR teams, as well as driving new business and special projects.
Senior Account Executive
“I’m most excited to be working with The Australian Institute of Family Studies, helping to share stories on how Australians are dealing with the COVID-19 pandemic.”
Emma is a public relations specialist with experience working with not-for-profit and government clients, including Sport Australia, Bowel Cancer Australia, Our Watch and the Victorian Department of Health and Human Services.
At Think HQ, Emma and has been managing media relations for a range of clients, including The Australian Institute of Family Studies and The Scanlon Foundation Research Institute. In addition to her public relations role, she is part of the team at CultureVerse, assisting with the management of translated material for the Victorian Department of Health and Human Services.
She was drawn to Think HQ by the idea of working with an agency who were passionate about developing and implementing campaigns to drive positive behaviour change.
Farida has been a key part of Think HQ’s financial engine room, ensuing the efficient delivery of our localisation business. She’s been enjoying the opportunity to support the translation of documents and radio recordings, and work with translators.
She brings experience as a paralegal at Refugee Legal and an administrative support officer for the Centre for Multicultural Youth, and speaks six languages, including Dari, Persian and Pashto.
She prepares and processes invoices, and assists in the translation of materials in the languages she is fluent in.
“One of the things that attracted me to Think HQ was the idea of working with translators and the radio recording team.”
Iffat is a key member of Think HQ’s Localisation team, managing client service to ensure the small army of translators that create contextual, local materials are properly invoiced and paid.
Having completed school in Pakistan before moving to Melbourne to attend university, Iffat brings strong experience, most recently in the real estate sector, and also speaks, reads and writes four languages — Dari, Hazaragi, Farsi and Urdu. That’s allowed Iffat to also step into a translator role with Think HQ, and work as part of the team producing in-language radio recordings.
“I love that Think HQ is all about celebrating and working with clients who have a positive social impact focus — it’s so important to feel like you’re making a bit of a difference and giving back.“
An end-to-end marketing professional with 8 years’ experience, Jess has a passion for branding and integrated advertising campaigns. She brings extensive experience across a range of industries including telecommunications, finance, retail, education and FMCG categories, servicing clients such as Optus, CommBank, Westpac, Sigma Healthcare and RMIT University.
Her strength lies in building successful relationships, customer-first thinking, being unafraid to challenge if there’s a better way and a desire to see great ideas come to life through inspired campaigns.
Jess is an Account Director on the client services team at Think HQ, facilitating the strategic and creative development of campaigns across a range of clients including the Victorian Government and SANE.
Natasha has joined Think HQ because of our “passion for creating communications that make real change — achieving positive outcomes for people, places and the planet.”
“Oh, and their punchy, colourful and fun branding of course!”
Natasha’s special powers are organisation, the ability to make any project pop like champagne on a beer budget, hustling hard with multiple stakeholders to deliver projects effectively to budget and on time (even if they're running behind) at an incredibly high standard, making it look seamless to the client and having fun along the way.
She is a Production Manager with more than 12 years of agency experience, including a seven-year stint at Trout Creative Thinking, working with clients such as Reece Bathrooms, Bon Food, Financial Markets Foundation for Children and Securinvest.
At Think HQ, she acts as the liaison between the Account Service team and Creative Department. Her role is vital in making sure both teams are aligned and working as a well-oiled machine.
She holds a Bachelor of Creative Arts, Visual Arts, from Deakin University, and a Certificate of Millinery from the Melbourne Fashion Institute.
Project Manager and Analyst
“I am a firm believer of giving back to society. Think HQ has provided me an opportunity to work towards building and maintaining relationships across different cultures and to build up my data analytics skills in the scope of cultural learnings and the translation industry.”
Neelam is passionate about data and believes every piece of it tells a story, but the key is to effectively communicate the insights. She is a people person who respects and values cultural difference and is curious to know more about them.
She has worked as a Reporting and Data Analyst across the telecom, banking and Educations industries and is well versed in data extraction and interpretation to formulate reports.
She has been involved in EDA (extraction, discovery and analysis) of data to suggest optimisations and cost-efficient solutions.
At Think HQ Neelam manages localisation projects and relationships with internal and external stakeholders, ensuring projects meet customer expectations of quality and turn-around time.
Neelam will play a key role in implementing new systems and ensuring decisions are driven by good data, used properly.
Director of Localisation
“I’m here to join a bunch of diverse people doing good and having impact as a team.”
Rune has more than 7 years of international experience in entrepreneurship and innovation across industries, with expertise in digital marketing, PR and innovation workshop facilitation.
At Think HQ, Rune is the Director of Localisation, the newest part of the agency, where campaign materials are translated for and co-designed with diverse audiences to ensure every Australian is included. Think HQ’s localisation function has been supercharged by the needs of the COVID-19 pandemic. He is using his significant experience within start-ups to build localisation into a sustainable offering.
An entrepreneur since his studies, he co-founded his second start-up 'Trunkbird' in 2013, which took him from Copenhagen to Berlin, where the failure of the company gave him a deep understanding of start-up culture!
His background as a founder led him to work in an innovation agency (J2C) and facilitate innovation workshops containing design thinking, agile work and entrepreneurial mindsets for corporate companies. He permanently settled in Melbourne in 2019.
Social Media Co-ordinator
“I love that social good drives every project Think HQ creates. There’s less noise and more action. A genuine, pervasive force that ripples into every initiative. That really appealed to me as someone from a non-profit background. There’s no need to negotiate morality and currency.”
Sarah is a recent Monash University graduate in Literary Studies and Film. She has a background in filmmaking and photography and is an avid reader and writer.
She has worked as a social media content creator and manager for organisations such as the Monash African Society and Watu Australia.
At Think HQ, Sarah creates, publishes and reports on social media content for clients like Study Melbourne and The Front Project, and manages and fosters online communities.