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Join the team
We're after change-makers who don't fit the box. Care about positive impact? You might be one of our kind.
People thrive here in different ways. What matters is kindness, curiosity, a genuine commitment to supporting others and doing work you can be proud of.
We take care of our team so they can take care of their craft, our clients, and the audiences we connect with.
We welcome people of all identities, abilities, cultures, ages, and neurotypes. Think HQ is committed to equitable access and inclusion. We provide workplace and recruitment adjustments to support candidates and team members with diverse needs.
What we offer:
- A purpose-driven, B-Corp certified environment
- Fair and equitable pay, benchmarked to industry standards
- Clear development pathways, support, and regular check-ins
- Hybrid working that balances connection and flexibility: three days in the office, two from home
- Inclusive paid parental leave + supportive, flexible return-to-work options
- A collaborative team focused on shared success, not competition
Current job openings
Job Title
City
Department
City
Melbourne
Department
Business Development
Job Description
Good relationships create great opportunities. We're looking for someone who knows how to build both.
We're ambitious about our growth, but equally deliberate about how we grow. We want to build genuine relationships, win meaningful work and partner with organisations that share our ambition to make a positive difference.
About the role
We're looking for a Business Development Lead who can turn ambition into action. Someone who will actively open doors, build valuable relationships, create new opportunities and drive meaningful commercial growth, without losing sight of what makes Think HQ different.
This is a role for someone who likes making things happen. You're not waiting for opportunities to come to you. You're actively looking for them, finding the right people to talk to and giving them a good reason to talk to Think HQ.
You'll spend plenty of time out in the market, meeting prospective clients, building your network, attending events, making calls and following up. You'll be comfortable starting conversations with people you've never met, and have the persistence to keep things moving beyond the first introduction.
You'll also need a good commercial instinct. Understanding what makes a strong opportunity, knowing how to position our capabilities and recognising when there's a genuine chance to win work. You'll be curious about the challenges organisations are facing and confident connecting those needs with what Think HQ can offer.
Reporting to our Head of Growth, you'll take an active role in building and converting our new business pipeline. You'll work closely with our agency leaders and specialists to turn opportunities into pitches, proposals and, ultimately, new clients.
This role needs energy, initiative and follow-through. Someone who enjoys the relationship-building, but is equally motivated by the commercial result. You'll know that a strong network is valuable, but what you do with it is what really counts.
Where you’ll make an impact:
Create opportunities
- Identify, research and pursue new business opportunities that align with our growth strategy, capabilities and values.
- Build relationships with prospective clients, industry contacts, partners and decision-makers through targeted prospecting, cold outreach and network development.
- Keep across industry trends and emerging opportunities where Think HQ could add real value.
- Build and maintain a pipeline of qualified opportunities, keeping relationships warm and conversations moving.
- Work with the Head of Growth and agency leaders to bring the right people and expertise to each opportunity.
Help us pursue the right work
- Act as a central point of contact for new business enquiries, triaging incoming opportunities and identifying next steps.
- Support our responsible business assessment framework, weighing strategic fit, commercial viability, capacity, impact and values.
- Help determine which opportunities we pursue, which need more thought and which aren't right for us.
- Work with agency leaders to qualify opportunities and keep them moving.
- Track opportunities, relationships and pipeline health to inform growth planning and priorities.
Bring rigour to pitches and tenders
- Own and coordinate the end-to-end RFQ/RFT/RFP process, translating complex tender requirements into clear actions, responsibilities and submission plans.
- Interpret procurement specifications, eligibility criteria and evaluation requirements to ensure responses are accurate, competitive and fully compliant.
- Manage contributors, deadlines, documentation and internal approvals, keeping submissions on track and ensuring nothing falls through the cracks.
- Take ownership of tender governance and quality assurance, ensuring every response, attachment and portal requirement meets client specifications and submission protocols.
- Partner with agency leaders and craft specialists who lead the strategic, technical and creative responses, providing clear processes, guidance and oversight.
- Maintain accurate, current and accessible credentials, compliance records, standard responses and supporting documentation to strengthen consistency and readiness.
- Continuously improve our new business systems, controls and processes, identifying risks, closing gaps and making it easier for teams to deliver high-quality, compliant submissions.
About you
Ideally, you'll bring agency experience, but we're equally open to people from professional services, consulting, partnerships, sponsorships, fundraising or other B2B environments. What matters most is your commercial instinct, ability to open doors, build relationships and turn opportunities into meaningful business.
Ideally, you'll bring:
- 3-5 years experience in business development, partnerships, client development or a related commercial role.
- You're not afraid to pick up the phone, make the first move or strike up a conversation with someone new.
- Strong commercial instincts and the judgement to know which opportunities are worth pursuing.
- An established professional network, and the energy to keep growing it.
- Strong communication skills. You're credible, curious and comfortable talking with people at all levels.
- Persistence and initiative. You follow through and work out the next step without being told.
- A meticulous eye for detail, particularly when it comes to government tenders, RFQs, RFTs and RFPs. You can interpret complex procurement requirements, identify compliance risks and ensure every response, attachment and submission requirement is accurate and accounted for.
- You're comfortable with the practical side of new business, from developing indicative budgets and cost estimates to keeping opportunities, documentation and systems organised.
- Strong organisation and attention to detail across multiple opportunities and deadlines.
- Experience with formal tender, proposal or procurement processes, or the ability to pick it up quickly.
- Integrity and a considered approach to business development.
You don't need to be the loudest person in the room, and you don't need a hard-sell approach. But you do need to enjoy putting yourself out there and making things happen.
Extra info
Think HQ is a family-friendly, hybrid workplace, and we recognise that great talent doesn't always fit a traditional full-time model. We're genuinely open to part-time and flexible working arrangements for the right candidate. What matters most is finding someone with the skills, experience and enthusiasm to help shape our media offering.
We value inclusion and diversity and actively encourage applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from multicultural communities, people who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Sound like you? Send us your CV and a short cover note telling us about the relationships you enjoy building and what interests you about helping an independent, certified B-Corp agency grow.
City
Sydney
Department
Media Planning
Job Description
This is an opportunity to be the person who builds media at Think HQ.
As our first dedicated media hire, you’ll help establish the function, shape our approach and work closely with creative, research, PR and strategy to make sure audience insight, channel thinking and creative ideas work together.
We're open to full-time, part-time or flexible arrangements for the right person. What matters most is finding someone with the expertise and ambition to help us build something great.
About the role
As a founding member of Think HQ’s media team, you'll be a self-starter who enjoys working alongside creatives to develop media strategies that strengthen the idea, rather than simply support it.
You'll bring together audience insight, the right channel mix, creative thinking and an understanding of the diverse communities we serve. As one of the key architects of our media offering, you'll lead the end-to-end planning process, from audience analysis and strategic channel selection to vendor negotiations, briefing media buying and evaluating campaign performance.
You'll champion the value of paid media internally and help build Think HQ's profile within the media industry. Working closely with creative, PR, research and strategy, you'll have the opportunity to shape a new capability within an established independent agency, using your expertise to deliver meaningful impact.
It's a role with genuine ownership and room to shape how the function grows. We're interested in what you can bring to it, and open to structuring the role around the right person's experience, strengths and availability.
Where you’ll make an impact:
Media plan architecture and channel mix ideation
- Design and implement Think HQ’s media planning recommendations for clients and buying frameworks to guide the Media Buyer.
- Determine the optimal mix of ATL, Digital, Social, and - Community-specific channels to meet complex behaviour-change objectives across a range of government, NFP and commercial clients.
- Brief the Media Buyer who will activate the plan across Australian multicultural media landscape, to meet objectives across multiple communities
- Stay ahead of the curve on understanding emerging platforms, ensuring our clients are early adopters of new ways to reach niche audiences that add value to their campaigns.
Data intelligence and audience insights
- Analyse first and third-party data (Nielsen, Roy Morgan, etc.) to uncover relevant audience insights that will enhance the results of the campaign.
- Develop audience profiles, with a particular focus on - Culturally and Linguistically Diverse (CALD) and diverse communities.
- Build robust reporting models that prove the real-world impact and ROI which will be briefed into the Media Buyer for activation of campaigns.
Industry network and partnerships
- Leverage your deep industry connections to launch new ideas, negotiate rates, added value, and first-to-market opportunities for our clients.
- Act as the primary point of contact for media owners, ensuring Think HQ is recognised as an innovative, high-value partner.
- Oversee the transition from media agency outsourcing to an internal model.
Integration and business growth
- Work alongside the leadership team on new business pitches, providing the strategic insights for media buying that wins new clients
- Mentor and guide to our Creative and PR teams to understand how media strategy can amplify their work and measure the impact.
- Ensure media strategies align with our mission to ensure positive outcomes for people, places, and the planet, with a particular focus on reaching diverse audiences.
About you
You’re a self starter. You enjoy the freedom to develop ideas. You don't wait for a manual; you're excited by the prospect of a blank page and have the ability to fill it.
Collaboration is your default setting. You understand that at Think HQ, the best ideas are born at the intersection of diverse perspectives, and you thrive on bringing media plans to the table as a collaborative partner.
Experience: 8+ years in media strategy and planning, ideally within a top-tier agency environment.
The network: You’re incredibly well-connected in the Australian media landscape. People take your calls because they respect your expertise.
Data-fluent: You can translate complex data sets into simple, actionable strategies that a client can understand and get excited about.
Mission-driven: You’re ready to use your skills to drive health, education, inclusion, and social justice.
Entrepreneurial spirit: You're comfortable rolling up your sleeves, building something from the ground up and helping shape what our media offering could become.
Extra info
Think HQ is a family-friendly, hybrid workplace, and we recognise that great talent doesn't always fit a traditional full-time model.
We're genuinely open to part-time and flexible working arrangements for the right candidate. What matters most is finding someone with the skills, experience and enthusiasm to help shape our media offering.
We value inclusion and diversity and actively encourage applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from multicultural communities, people who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Please include a cover letter telling us a little about your experience, what interests you about this opportunity and why you'd like to join Think HQ. Applications without a cover letter won't be considered.
Thinktern Program
Please note that the Thinktern program is not currently accepting applications for the tertiary internship or community traineeship programs. Applications will re-open in January 2027. We look forward to chatting to you then!