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Join the team
We're after change-makers who don't fit the box. Care about positive impact? You might be one of our kind.
People thrive here in different ways. What matters is kindness, curiosity, a genuine commitment to supporting others and doing work you can be proud of.
We take care of our team so they can take care of their craft, our clients, and the audiences we connect with.
We welcome people of all identities, abilities, cultures, ages, and neurotypes. Think HQ is committed to equitable access and inclusion. We provide workplace and recruitment adjustments to support candidates and team members with diverse needs.
What we offer:
- A purpose-driven, B-Corp certified environment
- Fair and equitable pay, benchmarked to industry standards
- Clear development pathways, support, and regular check-ins
- Hybrid working that balances connection and flexibility: three days in the office, two from home
- Inclusive paid parental leave + supportive, flexible return-to-work options
- A collaborative team focused on shared success, not competition
Current job openings
Job Title
City
Department
City
Sydney
Department
Media Planning
Job Description
This is an opportunity to be the person who builds media at Think HQ.
As our first dedicated media hire, you’ll help establish the function, shape our approach and work closely with creative, research, PR and strategy to make sure audience insight, channel thinking and creative ideas work together.
We're open to full-time, part-time or flexible arrangements for the right person. What matters most is finding someone with the expertise and ambition to help us build something great.
About the role
As a founding member of Think HQ’s media team, you'll be a self-starter who enjoys working alongside creatives to develop media strategies that strengthen the idea, rather than simply support it.
You'll bring together audience insight, the right channel mix, creative thinking and an understanding of the diverse communities we serve. As one of the key architects of our media offering, you'll lead the end-to-end planning process, from audience analysis and strategic channel selection to vendor negotiations, briefing media buying and evaluating campaign performance.
You'll champion the value of paid media internally and help build Think HQ's profile within the media industry. Working closely with creative, PR, research and strategy, you'll have the opportunity to shape a new capability within an established independent agency, using your expertise to deliver meaningful impact.
It's a role with genuine ownership and room to shape how the function grows. We're interested in what you can bring to it, and open to structuring the role around the right person's experience, strengths and availability.
Where you’ll make an impact:
Media plan architecture and channel mix ideation
- Design and implement Think HQ’s media planning recommendations for clients and buying frameworks to guide the Media Buyer.
- Determine the optimal mix of ATL, Digital, Social, and - Community-specific channels to meet complex behaviour-change objectives across a range of government, NFP and commercial clients.
- Brief the Media Buyer who will activate the plan across Australian multicultural media landscape, to meet objectives across multiple communities
- Stay ahead of the curve on understanding emerging platforms, ensuring our clients are early adopters of new ways to reach niche audiences that add value to their campaigns.
Data intelligence and audience insights
- Analyse first and third-party data (Nielsen, Roy Morgan, etc.) to uncover relevant audience insights that will enhance the results of the campaign.
- Develop audience profiles, with a particular focus on - Culturally and Linguistically Diverse (CALD) and diverse communities.
- Build robust reporting models that prove the real-world impact and ROI which will be briefed into the Media Buyer for activation of campaigns.
Industry network and partnerships
- Leverage your deep industry connections to launch new ideas, negotiate rates, added value, and first-to-market opportunities for our clients.
- Act as the primary point of contact for media owners, ensuring Think HQ is recognised as an innovative, high-value partner.
- Oversee the transition from media agency outsourcing to an internal model.
Integration and business growth
- Work alongside the leadership team on new business pitches, providing the strategic insights for media buying that wins new clients
- Mentor and guide to our Creative and PR teams to understand how media strategy can amplify their work and measure the impact.
- Ensure media strategies align with our mission to ensure positive outcomes for people, places, and the planet, with a particular focus on reaching diverse audiences.
About you
You’re a self starter. You enjoy the freedom to develop ideas. You don't wait for a manual; you're excited by the prospect of a blank page and have the ability to fill it.
Collaboration is your default setting. You understand that at Think HQ, the best ideas are born at the intersection of diverse perspectives, and you thrive on bringing media plans to the table as a collaborative partner.
Experience: 8+ years in media strategy and planning, ideally within a top-tier agency environment.
The network: You’re incredibly well-connected in the Australian media landscape. People take your calls because they respect your expertise.
Data-fluent: You can translate complex data sets into simple, actionable strategies that a client can understand and get excited about.
Mission-driven: You’re ready to use your skills to drive health, education, inclusion, and social justice.
Entrepreneurial spirit: You're comfortable rolling up your sleeves, building something from the ground up and helping shape what our media offering could become.
Extra info
Think HQ is a family-friendly, hybrid workplace, and we recognise that great talent doesn't always fit a traditional full-time model.
We're genuinely open to part-time and flexible working arrangements for the right candidate. What matters most is finding someone with the skills, experience and enthusiasm to help shape our media offering.
We value inclusion and diversity and actively encourage applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from multicultural communities, people who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Please include a cover letter telling us a little about your experience, what interests you about this opportunity and why you'd like to join Think HQ. Applications without a cover letter won't be considered.
City
Melbourne or Sydney
Department
Community Engagement
Job Description
We’re looking for someone a few years into their community engagement career who wants to keep learning while taking on more responsibility.
This is a junior to mid-level role within our Audience Insights & Engagement team, supporting inclusive engagement with communities across Australia. You’ll work closely with experienced practitioners and contribute across both the relationship and coordination sides of the work.
The role can be based in either Melbourne (South Melbourne) or Sydney (Surry Hills).
About the role
As Community Engagement Specialist, you’ll support projects from early planning through to delivery.
That might mean coordinating with community organisations, helping organise consultations and workshops, keeping stakeholders informed, or making sure the practical pieces of a project are on track.
We’re looking for someone with a good foundation, strong organisational skills and an interest in growing into a more experienced engagement practitioner over time.
Some of the key responsibilities include: Community engagement and delivery
- Build and maintain positive relationships with community stakeholders, organisations and networks.
- Support the planning and delivery of community engagement activities across multiple projects.
- Recruit and coordinate participants for consultations, interviews, focus groups and workshops.
- Coordinate case studies, community ambassadors and subject matter experts.
- Assist with facilitating community discussions and engagement activities.
- Help ensure engagement activities are culturally responsive, inclusive and well organised.
Project coordination
- Coordinate engagement activities across client projects, ensuring timelines and deliverables are met.
- Prepare stakeholder lists, contact databases and engagement materials.
- Manage schedules, logistics and communications for engagement activities and events.
- Maintain accurate CRM records, participant databases and project documentation.
- Support reporting, evaluation and project administration.
Team and client support
- Work collaboratively with project teams to deliver engagement activities to a high standard.
- Share community insights and observations with the broader project team.
- Support proposal development and other business development activities where required.
- Contribute to continuous improvement of engagement processes, resources and ways of working.
About you
We’re looking for someone with the drive, curiosity and capability to grow into the role. You don’t need to have mastered everything already, but you’ll likely bring:
- Around 2-3 years' experience in community engagement, stakeholder engagement, communications or a related field.
- Experience working alongside diverse communities and stakeholders.
- Strong relationship-building and communication skills.
- Highly organised, with excellent coordination and administrative capability.
- Comfortable managing multiple priorities in a fast-paced environment.
- A collaborative approach and willingness to learn from experienced practitioners.
- Culturally responsive, empathetic and thoughtful in the way you work.
- Comfortable travelling nationally when required.
Most importantly, you're someone who understands that great engagement isn't transactional. You build trust, listen carefully, follow through on commitments, and genuinely care about creating opportunities for people to have their voices heard.
Extra info
Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace.
Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from multicultural communities, people who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
To support safe and ethical engagement with community participants, appointment to this role is subject to holding (or obtaining) a valid Working With Children Check and National Police Check.
Please include a cover letter so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won't be considered.
Thinktern Program
Please note that the Thinktern program is not currently accepting applications for the tertiary internship or community traineeship programs. Applications will re-open in January 2027. We look forward to chatting to you then!