Our proposition to you
It’s a fun, challenging gig. The kind where you’ll meet inspiring people, learn about things you may never knew existed, and go home each day feeling like you’ve done something good. We support and respect one another, so everyone — no matter how long you’ve been here — is given room to speak up and share ideas.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Current job openings
We’re after an Art Director with bold ideas and serious craft. Someone who leads visual storytelling, inspires teams, and brings energy, insight and originality to every stage of the process.
We’re seeking an Art Director who leads with bold ideas; someone who sets the tone for great visual storytelling, brings fresh thinking to every brief, and helps position Think HQ as a bold, creative force. You’ll take a central role across campaigns and pitches, producing work that’s original, thoughtful and packed with impact.
As part of our fully integrated, purpose-driven agency, you’ll lead creative development, mentor others, and help shape a culture where ideas and execution go hand-in-hand. From early-stage concepts through to final delivery, you’ll bring energy, craft and strategic insight, helping to build an environment where creativity thrives.
About Us Think HQ is a fully integrated, award-winning positive change agency that does it all. We create communication powered by collaboration, with expertise that spans strategy and creative through to tech, production, multicultural engagement, PR, and events.
Our unique range of services work together seamlessly to deliver brilliant work for our clients. With a team of 100+ specialists that reflects today’s Australia, we know how to make the connections that count. From our Melbourne and Sydney offices, we combine national reach with local insight.
As the only B-Corp certified agency of our size, we take creating positive change seriously - it’s not just a value, but a measurable outcome.
In this role you will:
- Lead the visual execution of integrated campaigns across all media, ensuring creative excellence and alignment with both client and Think HQ objectives
- Collaborate with copywriters, designers, strategists, producers and developers to concept and deliver high-quality work
- Contribute to the new business process – shaping visual ideas, developing pitch materials and helping to win work that aligns with our values
- Take ownership of visual direction across a range of formats – including photography, illustration, brand development, editorial and digital
- Mentor and support junior creatives, helping to build capability and confidence across the team
- Stay across production processes and emerging formats, ensuring best-in-class execution
- Support creative operations, including workflow and collaboration tools and processes.
- Minimum of 5+ years of proven experience as an Art Director in an integrated agency environment
- Strong portfolio demonstrating exceptional conceptual thinking, design craftsmanship, and innovative execution across multiple media channels.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a solid understanding of digital design tools and emerging technologies.
- Excellent communication and presentation abilities.
- Completion of AWARD School or a comparable creative program is highly regarded/preferable.
- A strategic mindset with a passion for creativity, design trends, and digital innovation.
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
This is a full-time position; however, part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace. Our in-office days are Monday, Wednesday and Friday. Our Flex days are Tuesday and Thursday.
- This position is located in South Melbourne, Victoria
- Applicants need to have the right to work in Australia.
- You may be required to obtain a National Police check.
- Please include a cover letter and link to your portfolio so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter and portfolio won’t be considered (.PDF format or URL link preferred)
Think HQ is seeking an Account Manager to join our Client Service team, supporting complex, purpose-led projects that create positive impact. You’ll work across integrated campaigns spanning creative, PR, events, and audience-specific communications, including campaigns tailored for Multicultural communities.
As Account Manager, you're responsible for making things happen. You take ownership of day-to-day tasks across your accounts, managing timelines, budgets and client communications with confidence and care. You're a doer across projects, you're the one keeping things moving, keeping internal teams aligned, and ensuring the details are right.
You’re supported by a strong team who are invested in your professional growth. You're confident running with tasks, but you know when to check in and collaborate. You're growing your client relationship skills and building trust through reliability, clarity and attention to detail.
You’re also part of something bigger, contributing to work that aims to make a positive impact. Whether it’s social change, community engagement or purpose-led campaigns, you play a key role in bringing that work to life.
At a high level, role responsibilities include:
- Supporting the delivery of integrated communications campaigns, working across timelines, budgets, and deliverables.
- Managing day-to-day client relationships, including regular communication via phone, email, video calls and in-person meetings.
- Liaising with internal teams and external stakeholders to meet key performance indicators and contribute to account growth.
- Owning project administration, including WIP documents, meeting agendas, reporting and proofing.
- Proactively identifying and providing solutions for issues, escalating to senior team members when needed.
- Tracking and managing project budgets, including raising purchase orders and liaising with suppliers
- Staying organised and detail-focused by maintaining accurate client files, databases and documentation.
- Participating in brainstorming sessions and contributing to strategic thinking on projects.
- You have a degree in a related field, or equivalent experience.
- Existing client-facing skills in advertising and/or communications or related industry.
- You bring a positive, passionate, solutions focused ability to the team.
- Ability to work to specific timelines, budgets, and within a team.
- Experience in a fast-paced environment.
- Experience working with government clients is an advantage, but not required.
- Interest in advertising and a passion for creative work.
- Excellent communication and people skills.
- Critical thinking and problem-solving skills.
- Excellent planning and organising skills.
- Exceptional attention to detail.
- Ability to work under pressure.
- Ability to work within tight deadlines.
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
- Location: South Melbourne (Our in-office days are Monday, Wednesday and Friday. Our Flex days are Tuesday and Thursday)
- Engagement: Permanent Full Time
Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace.
Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Please include a cover letter so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won’t be considered.
