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Join the team
We're after change-makers who don't fit the box. Care about positive impact? You might be one of our kind.
People thrive here in different ways. What matters is kindness, curiosity, a genuine commitment to supporting others and doing work you can be proud of.
We take care of our team so they can take care of their craft, our clients, and the audiences we connect with.
We welcome people of all identities, abilities, cultures, ages, and neurotypes. Think HQ is committed to equitable access and inclusion. We provide workplace and recruitment adjustments to support candidates and team members with diverse needs.
What we offer:
- A purpose-driven, B-Corp certified environment
- Fair and equitable pay, benchmarked to industry standards
- Clear development pathways, support, and regular check-ins
- Hybrid working that balances connection and flexibility: three days in the office, two from home
- Inclusive paid parental leave + supportive, flexible return-to-work options
- A collaborative team focused on shared success, not competition
Current job openings
Job Title
City
Department
City
Sydney
Department
Media Strategy
Job Description
We’re looking for a strategic media leader to help shape the next stage of Think HQ’s integrated offering. Operating at the intersection of media, audience insight, digital innovation and community, you’ll lead media strategies that help clients reach the right people, in the right places, in ways that drive positive change.
You’ll play a key role in building our internal media capability, strengthening relationships across the media landscape, and working closely with our creative, PR, strategy and engagement teams to deliver thoughtful, effective and impactful campaigns.
About the role
As a founding member of the Think HQ media team, this role requires a self-starting powerhouse that can bridge the gap between our creative vision and the diverse communities we serve. As one of the key architects of Think HQ’s media offering, you’ll lead the end-to-end media process from deep-dive audience data analysis and strategic channel selection to high-level vendor negotiations and post-campaign attribution.
You’ll be the internal advocate for the power of paid media and the external face of Think HQ within the industry. You’ll work in a truly collaborative environment where media, creative, PR, and research live under one roof. This is a unique opportunity within an established, high-growth independent agency to use your media expertise to drive genuine positive change.
Key Responsibilities
Strategic architecture and channel mix
- Design and implement Think HQ’s internal media planning and buying frameworks.
- Determine the optimal mix of ATL, Digital, Social, and Community-specific channels to meet complex behavior-change objectives across a range of government, NFP and commercial clients.
- Understand and activate the Australian multicultural media landscape to meet objectives across multiple communities
- Stay ahead of the curve on emerging platforms, ensuring our clients are early adopters of new ways to reach niche audiences.
Data intelligence and audience insights
- Analyse first and third-party data (Nielsen, Roy Morgan, etc.) to uncover relevant audience insights
- Develop audience profiles, with a particular focus on Culturally and Linguistically Diverse and diverse communities.
- Build robust reporting models that prove the real-world impact and ROI of our campaigns.
Partnerships and buying
- Use industry relationships to negotiate strong rates, added value and opportunities.
- Act as a key contact for media owners and partners.
- Help transition media buying from an outsourced model to a stronger internal capability.
Integration and growth
- Support new business pitches with media strategy and insight.
- Work with creative, PR, strategy and engagement teams to strengthen campaign outcomes.
- Help build internal understanding of how media can amplify integrated work.
- Ensure media strategies support positive outcomes for people, places and the planet, with a particular focus on reaching and connecting with diverse audiences.
About you
You’re a self starter. You don't wait for a manual; you're excited by the prospect of a blank page and have the experience to fill it.
Collaboration is your default setting. You understand that at Think HQ, the best ideas are born at the intersection of diverse perspectives, and you thrive on bringing media to the table as a collaborative partner.
Ideally you'll bring:
- Experience: 8+ years in media strategy and planning, ideally within a top-tier agency environment.
- The network: You’re incredibly well-connected in the Australian media landscape. People take your calls because they respect your expertise.
- Data-fluent: You can translate complex data sets into simple, actionable strategies that a client can understand and get excited about.
- Mission-driven: You’re ready to use your skills to drive health, education, inclusion, and social justice.
- Entrepreneurial spirit: You have the grit required to be a department of one today, with the vision to lead a department of ten tomorrow.
Extra info
Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace.
Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
City
Sydney
Department
Client Management
Job Description
We are looking for a collaborative professional who wants their work to have a real-world impact.
As Account Manager, you will lead client accounts across various disciplines, with a specific focus on inclusive campaigns and diverse audiences. We need someone with strong client-facing skills and an eye for detail, ready to help us deliver work that matters.
About the role
As Account Manager (Client Service), you are a skilled professional responsible for the day-to-day coordination and delivery of client projects across various disciplines including creative, PR, technology and strategy. You serve as a primary point of contact for clients, ensuring project milestones are met and internal teams are aligned.
With strong, supportive mentorship from senior leaders, you’ll build and strengthen best-practice client management skills, while maintaining high standards of communication and collaboration across the agency.
Key Responsibilities include:
- Work across a portfolio of clients and projects to deliver effective and creative campaigns.
- Coordinate the delivery of campaigns, communications and technology programs against the agreed strategy.
- Maintain regular client communications to ensure they are informed of progress, responsibilities, and upcoming deadlines.
- Manage project timelines, budgets, and agency resources to ensure work is delivered on time and within scope.
- Understand client business contexts, objectives, and KPIs to support project evaluation.
- Help identify opportunities for organic growth within existing client accounts.
- Work quickly to identify and solve problems with client relationships and project deliverables.
- Deliver campaigns and communications programs against the agreed strategy ensuring that the strategy is championed throughout the life of the project.
- Ensure all work reflects Think HQ’s commitment to representing 'Today’s Australia', with an understanding of diverse communities and inclusive communication practices
About you
You have:
- 3+ years’ experience in account management, ideally within an integrated agency environment
- Proven experience leading client relationships and delivering integrated campaigns across multiple disciplines (creative, digital, PR, events, etc.)
- Excellent written and verbal communication skills, with strong presentation and stakeholder management ability
- A positive, solutions-focused mindset with strong critical thinking and problem-solving skills
- Strong project, time management and prioritisation skills, with exceptional attention to detail
- The ability to collaborate effectively across teams and work well across multiple projects
- Knowledge of production processes (desirable)
- Experience working with government clients (an advantage, but not essential)
Don’t worry if you don’t tick every requirement for this role – our priority is a talented and motivated individual with a positive attitude who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Extra info
Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace. Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
To discuss the process and how we can support your needs and preferences, reach out to the nominated members of our internal pride committee, Think Proud: Blake Mason (Chair of Think Proud) or Sean Temby (People and Capability Manager). Please include a cover letter so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won’t be considered.
City
Melbourne
Department
Client Management
Job Description
We’re looking for a collaborative, highly organised Client Manager who wants their work to have real-world impact.
This role is ideal for someone who is confident managing projects, people, timelines, budgets and client relationships - someone who can bring structure, clarity and momentum to busy, integrated work.
As Client Manager, you’ll support and lead client accounts across a range of disciplines, with a focus on inclusive campaigns and diverse audiences. You’ll be a key point of contact for clients and internal teams, helping ensure work is delivered on time, on brief, within scope and to a high standard.
Strong project management skills are essential. You’ll need to be comfortable coordinating moving parts, tracking priorities, managing details, flagging risks early and keeping people aligned.
About the role
As Client Manager, you’ll be responsible for the day-to-day coordination and delivery of client projects across disciplines including creative, PR, technology and strategy.
You’ll help turn agreed strategy into well-managed delivery, ensuring project milestones are met, internal teams are clear on responsibilities, and clients feel informed, supported and confident throughout the process.
With supportive mentorship from senior leaders, you’ll continue to build your client management craft while strengthening your project management, communication and collaboration skills across the agency.
In this role, you will:
- Manage the day-to-day delivery of client projects, ensuring timelines, budgets, resources and deliverables stay on track
- Coordinate campaigns, communications and technology programs against the agreed strategy and scope
- Maintain clear and regular client communication around progress, responsibilities, approvals and upcoming deadlines
- Keep internal teams aligned by clarifying priorities, actions, dependencies and next steps
- Identify project risks early, including timing, budget, scope or resourcing issues, and work with the team to resolve them
- Work across a portfolio of clients and projects to deliver effective, creative and inclusive campaigns
- Understand client business contexts, objectives and KPIs to support strong delivery and evaluation
- Help identify opportunities to strengthen and grow existing client relationships
- Work quickly and constructively to solve problems across client relationships and project delivery
- Champion the agreed strategy throughout the life of a project, ensuring work remains purposeful and aligned
- Ensure all work reflects Think HQ’s commitment to representing “Today’s Australia”, with an understanding of diverse communities and inclusive communication practices
About you
This role needs someone who can bring calm, structure and momentum to complex work. You don’t need to tick every box, but strong organisation, communication and collaboration will be important. Ideally you'll bring:
- 3+ years’ experience in account management, project management or client service, ideally within an integrated agency environment
- Strong project management skills, including the ability to manage timelines, budgets, priorities, workflows and competing deadlines
- Proven experience coordinating integrated campaigns or projects across multiple disciplines, such as creative, digital, PR, technology, events or strategy
- Confidence managing client relationships and keeping stakeholders informed, aligned and supported
- Excellent written and verbal communication skills, with strong attention to detail
- A positive, solutions-focused mindset and the ability to think critically, problem-solve and keep work moving
- Strong time management and prioritisation skills, especially across multiple projects at once
- The ability to collaborate effectively across teams and build trusted working relationships
- Knowledge of production processes, desirable
- Experience working with government clients, an advantage but not essential
Extra info
Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace. Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
To discuss the process and how we can support your needs and preferences, reach out to the nominated members of our internal pride committee, Think Proud: Blake Mason (Chair of Think Proud) or Sean Temby (People and Capability Manager). Please include a cover letter so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won’t be considered.
City
Sydney
Department
Creative
Job Description
This is a great opportunity for an emerging designer who wants variety, room to grow, and the chance to contribute to work that feels thoughtful, useful and genuinely creative.
About the role
As Junior Graphic Designer, you’ll support the design and delivery of campaigns, projects and new business opportunities, working closely with creative, strategy, content, PR, client service and production teams.
You’ll help bring ideas to life visually across print, digital, social, presentations, campaign materials and brand assets. You’ll also support pitches, tenders and marketing work as we continue to grow Think HQ’s presence in NSW.
In this role, you'll:
- Support the design and rollout of campaign and project assets across print, digital, social and presentation formats.
- Help develop layouts, concepts, mock-ups and prototypes for internal and client review.
- Create clear, polished and audience-centred design work that aligns with client objectives and brand guidelines.
- Work across typography, layout, image selection, illustration, basic motion and other visual design elements.
- Prepare finished artwork and production-ready files to a high standard.
- Contribute to pitches, tender responses and client presentations.
- Collaborate with teams across Sydney and Melbourne to deliver thoughtful, practical and effective creative work.
- Bring curiosity, care and good energy to the creative process.
About you
We’re looking for someone with around 2+ years’ experience in graphic design, ideally in an agency or studio environment.
You’ll be comfortable using Adobe Creative Suite, especially InDesign, Photoshop and Illustrator. Experience with Figma, motion, video or animation would be a bonus, but not essential.
You’ll have a good eye for typography, layout and composition, and some experience working across brand identity, campaign or marketing materials. You’ll be organised, open to feedback, and able to deliver quality work across multiple deadlines.
Most importantly, you’ll be a thoughtful, collaborative designer who wants to keep learning, contribute to a strong creative culture, and work on projects with purpose.
Skills required include:
- Strong written and verbal communication skills
- Adeptness with leading design software packages
- Some creative industry experience
- The ability to meet deadlines
- The ability to see projects through from inception to production
- Consistency regardless of project size
- Good organisational skills that support the rest of the team
- The motivation to maintain and improve design standards
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Extra info
- Location: Surry Hills, NSW
- Engagement: Full-time
- Job Type: Permanent
Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace.
To apply: To apply, please submit a cover letter, your resume and portfolio, including links to work you have produced. We encourage people from diverse backgrounds to apply, but you must have the right to work full-time in Australia.
Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Thinktern Program
Job Title
City
City
Melbourne or Sydney
Internship description
Are you a current bachelor's or master's student and looking to use your skills to make a positive impact?
You have come to the right place! Think HQ is a fast-growing, award-winning agency committed to positive social change. We are on the hunt for passionate people wanting to dip their toes into an integrated agency and are willing to try new things.
Based in South Melbourne (and a Sydney office in Surry Hill), we work with a range of clients to create positive outcomes for people, the planet, and places. We are a full-service agency, working collaboratively across advertising, PR, content, research, strategy, production, technology, translation, multicultural communication, and community engagement. Our skills are diverse, but we’re united by our uncompromised mission to create a positive today and tomorrow.
Our team comes from a diverse background of experiences. We have an ex flight attendant, a dentist, someone who studied veterinary science and a record store owner. There is no right pathway!
Please note that Think HQ is not currently accepting tertiary internship applications for Semester 1.
Please submit your application if you're interested in a Semester 2 placement.
About the role
This role is all about You! At Think HQ we are truly a diverse and integrated agency and there are so many opportunities to grow and amazing people to learn from.
You could:
- Collaborate with copywriters to craft media articles (an opportunity within the creative team, art and copy).
- Work with a NAATI certified translator to localise English messages for wider accessibility (an opportunity with CultureVerse, language service team).
- Participate in internal briefings and client calls where appropriate (an opportunity with Client Service).
- Work with the team to engage with community partners, ambassadors, and influencers, delivering campaign messages in a convincing and engaging format (an opportunity with the PR team and CultureVerse team).
- Shadow researchers in conducting in-person or online interviews (an opportunity with the Insights and Strategy team).
- And many more opportunities for you to explore! On your first day, we will work with you to develop a scope of work framework to help guide your internship in ThinkHQ.
About you
Our ask of applicants is that they bring enthusiasm, a passion for creating positive social change, an understanding of why Think HQ is so unique and a strong aptitude for communications. In return, we offer the opportunity to learn from seasoned professionals, work on a diverse range of clients and campaigns and enjoy our industry-leading office.
Applicants are required to be a current student of relevant degree and taking the internship as part of their course.
Some skills that can be useful
- Curiosity to learn and ask questions
- Good written and verbal communication skills.
- Ability to be a strong team player in a diverse and multicultural environment.
- You bring a positive, passionate, solutions-focused attitude.
- Willingness to try new things and step out of your comfort zone.
- A unique passion or interest that you’re willing to share- could be as niche as brilliant baking
- Speak another language can be a bonus if you are looking to work with the CultureVerse and Language Service team.
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Extra info
Location: South Melbourne or Surry Hills
Engagement: Upon confirmation based on the course requirement (approximately 10 weeks)
Job Type: Fixed Term Contract. Our tertiary internship program is not remunerated. It operates within FairWork guidelines. Think HQ is a family-friendly, hybrid workplace.
Alongside your application, we ask that you submit responses to the following questions in any format you feel best expresses your answer. This may be written, visual or even audio or video recorded. If writing, please keep it to 100 words or less.
- Why do you want to intern at Think HQ?
- What’s a social cause you care about working on and why?
Please reach out to thinkterns@think-hq.com.au for any questions or assistance with your application.
City
Melbourne
Internship description
Are you looking to try something new or switch careers? Are you interested in how the communications industry works and what the possibilities are? Then consider applying to our Community Traineeship program!
We’re an award-winning, B-Corp Certified agency committed to positive social change. We’re looking for passionate people willing to try new things and get a taste of work in an integrated agency.
About the role
Our Community Traineeship is an opportunity for anyone who might be facing barriers in gaining work experience, particularly in the communications industry.
This is an opportunity for people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce. It’s a chance to gain work experience in an agency to identify your passion, field of interest, and your strength.
Unlike our Tertiary program, you won’t need any specific skills or qualifications and we will accommodate any access requirements you may have.
We'll find the best fit for you and your interests!
About you
Our ask of applicants is that they bring enthusiasm, a passion for creating positive social change, an understanding of why Think HQ is so unique and a strong aptitude for communications. In return, we offer the opportunity to learn from seasoned professionals, work on a diverse range of clients and campaigns and to enjoy our industry-leading office.
Some skills that can be useful
- Curiosity to learn and ask questions
- Ability to be a strong team player in a diverse and multicultural environment.
- You bring a positive, passionate, solutions-focused attitude.
- A unique passion or interest that you’re willing to share- could be as niche as brilliant baking
- Willingness to try new things and step out of your comfort zone
Don’t worry if you don’t tick every requirement on this list – our priority is a motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Extra info
Alongside your application, we ask that you submit responses to the following questions in any format you feel best expresses your answer. This may be written, visual or even audio or video recorded. If writing, please keep it to 100 words or less. If audio or video recorded, please keep these to one to two minutes.
- Why do you want to intern at Think HQ?
- What is something you’ve created that you’re proud of (could be a cake, an art project, a local community group).
Please reach out to thinkterns@think-hq.com.au for any questions or assistance with your application.