Everything we do is underpinned by research, genuine curiosity and insight. We know that every great campaign, brand or idea have one thing in common: they start with a great strategy.

Which is why we spend the time to get to know you. Who are you? What are you trying to achieve? How are you going to change the world? 

And we turn this knowledge into actionable strategy. We can then implement anything we recommend.  
 

We started as a PR business, and it’s been in our DNA ever since. 

We have extensive experience across all aspects of public relations: from media relations and stakeholder engagement through to government relations and crisis management. Our PR campaigns are informed by meaningful strategies that outline what we’re trying to achieve and who we’re trying to talk to, and the best tactics and channels to reach them.

But we know PR doesn’t exist in a vacuum. Which is why we have the capacity to incorporate strategy, content, creative and digital - to make sure our campaigns achieve your goals, whatever they might be.  
 

Our creative practice is built on our ideas. We bring together people with different viewpoints, backgrounds and experience – because we know it’s this diversity of thinking that leads to the best ideas. 

We’ve delivered creative campaigns for clients big and small, always driving a clear call to action. Whether it’s a TVC, digital, print, radio or a unique creative solution, we deliver holistic campaigns that make sure your message cuts through the noise. 
 

Stories are at the heart of everything we do at Think HQ, because we know a compelling story, told well, changes hearts and minds. 

We are experts at translating complex information into understandable messages, and sensitively integrating real peoples’ experience to bring it to life. We know the best channels and methods to get those stories to the people that need to hear them. 

Whether it’s content for social media, editorial, an advertising campaign or your website, we deliver insight-driven content that leads to genuine behaviour change and action.
 

We know that sometimes the best way to get your message out there is to talk to people, face to face.

We’ve delivered everything from large-scale events with international delegates, down to community activations for local councils. We manage everything, from booking venues and speakers through to name tags - no jobs too big or small. 

We’re experts at finding the people you need to speak to and doing the legwork to get the conversation started. Whether it’s through engaging influencers, a regional roadshow or just by hitting the phones - we’re ready to get the job done.
 

Delivering digital communications at scale to diverse audiences requires a complete understanding of your technology, content and data.

Our in-house team of digital thinkers, data and software engineers can help you define your ecosystems strategy, implement your vision and create memorable digital experiences for your audiences.

We think long term, we love close-collaboration and transparency with our clients. More importantly, we have fun delivering websites, activations, email systems, mobile apps, games or virtual and augmented reality experiences.

We have a dedicated, in-house production team to see your idea through from concept to delivery. Our Melbourne studio means that we’re ready to create your content, no matter what it is, as soon as the idea strikes. 

Whether it's a broadcast TVC, a campaign photoshoot, illustration, 3D design, podcast or anything in-between, we can create it all from our purpose-built facility. 

Having a dedicated in-house production team means the idea will never be compromised. The team can manage all aspects of production, from start to finish, in a way that’s quicker and more efficient than working with multiple providers.
 

When speaking to a diverse audience, communicating in the language and tone they understand can be the key to authentically connecting to them. 

We can deliver quick turnaround of translations and multilingual campaigns in over 60 languages. Whether it’s documents, website content, advertising materials, subtitles, dubbing, animations, radio and video scripts and recording thereof, we can help you in the languages you seek.
 
We work closely with our trusted network consisting of 200+ vendors from across Australia, and if you need NAATI certification to top it off, our vendors have your back.
 
We shine when you want to ensure that your campaign is not simply translated but rather localised to fit your audience’s cultural context while keeping the integrity of your message. 

If you want specifically designed marketing materials for your target language audience, that takes text, tone and visuals into account and combines it with knowledge of your audience; we do transcreation too.
 
We interrogate your messaging, guide you and triple check the translations to ensure high quality. 

We’re also the fastest in Australia to do so.

Think HQ's research arm delivers full-service market, opinion and social research through a tailored and fit-for-purpose approach. Think HQ provides specialist research services to ensure ours and our clients' branding, content, creative and communications products and programs are evidence-based and supported by strong research.

Our research is human-centred and we support clients across a full spectrum of services including government, corporate and non-profit organisations in Australia in driving effective mainstream and inclusive diverse communication and program approaches. Specific tools and services include qualitative fieldwork, surveys, evidence reviews, evaluations, impact outcomes studies, concept testing, and CX journey mapping. Think HQ is internationally certified to comply with the ISO 20252: 2019 Market, opinion and social research system.

Aboriginal and Torres Strait Island peoples come from a variety of cultural, historic and personal backgrounds, and embedding that diversity in our campaigns is a reflection of our core value of diversity and inclusion. As an agency, we strive to ensure the complexities of people’s lives and identities are understood and addressed when communicating and engaging with our audiences.

Our First Nations communications and engagement arm aims to bridge the gap on how Aboriginal and non-Aboriginal people are reflected in campaigns and in the industry. From establishing strong networks, liaising and consulting with Elders and communities, planning multi-channel approaches that span traditional storytelling techniques through to the latest internet-based technology, adhering to cultural protocols and most of all, learning from others so the work we do is respectful, appropriate and effective.