Careers

We’re always on the lookout for new talent. The kind that know that what they do can transform the world.

Careers

Our team brings a diverse range of viewpoints and backgrounds. We’re experts at what we do, and we’re united by one thing: a genuine belief that what we’re doing will change the world. Sound like you?

A career at Think HQ is unlike any other agency. We are genuinely, unapologetically values-led — which means only ever working on projects that will make a change.

It’s a fun, challenging gig. The kind where you’ll meet inspiring people, learn about things you may never knew existed, and go home each day feeling like you’ve done something good. We support and respect one another, so everyone — no matter how long you’ve been here — is given room to speak up and share ideas. 

Because we’re all about understanding and reaching potential. You never know where the next best idea is going to come from — which is why we give everyone everything they need to grow. When our team gets stronger, so does everything we do. 

Sound good? Check out some of our current openings. 
 

Current opportunities

Job Description

Think HQ is seeking a Strategist.

We only work on projects that produce inclusive, positive outcomes for people, so this is an opportunity to use your insights and inspiration to help drive the strategic output of our agency and change the world for the better. 

About you

Partnering with the account services, earned and creative teams, you will be fostering and building client relationships by driving their strategic positioning and leading the development of effective campaign strategies in response to client briefs and their business challenges.

You will assist the creative team by developing strategic approaches through which creative ideas will come to fruition. Writing clear and insightful briefs is an integral part of the job, as well as inspiring and informing creative teams by providing clear insights and championing the ideas that are on-brief.

You’ll be working directly with the Head of Strategy to improve the strategic output of the agency and will proactively seek opportunities to add value to our clients’ businesses.

About Think HQ

We're a genuinely collaborative, full-service communications agency, with experts across a range of communications functions including public relations, content, advertising, strategy, design, web development, research, animation, film and production. Our team’s skills are diverse, but we’re all united by our passion for projects that deliver positive outcomes for people, places and the planet.

As we continue to rapidly grow our team and our offering, and commit to building Australia’s most inclusive communications agency, it's an exciting time to join the Think HQ Group!

What you’ll be great at:

  • Knowledge of industry-standard frameworks, methodologies, and processes
  • Data analytical skills
  • Ability to conduct qualitative research
  • Develop and moderate client and agency workshops
  • Project and client management skills
  • Proven strategic planning capability
  • Ability to build strong client relationships
  • Strong verbal and visual communication skills

Experience in a fast-paced environment, creative writing skills and digital and social strategy experience would also be great.

Your qualifications:

  • Five years’ strategic experience working with clients in a creative agency

A tertiary qualification in communications, advertising or a related field is desirable.

Responsibilities

  • Help drive the agency’s strategic pulse and culture
  • Expose the Think HQ group to the best and latest global trends and creative practices
  • Contribute to developing Think HQ internal strategic IP through our own frameworks
  • Liaise with clients and stakeholders to identify business problems and brand challenges
  • Build client relationships and recommendations through strategic consult and responses
  • Design, facilitate and synthesis qualitative research to help inform strategies
  • Facilitate workshops and conduct stakeholder interviews
  • Undertake desk research to uncover insights to form strategic recommendations
  • Write creative briefs and providing unique insights that foster great ideas
  • Connect with and inspire creative teams to develop comms that address a clear brief
  • Build strong relationships with internal teams, support and collaborate in order to deliver successful client outcomes
  • Participate in the research, writing and delivery of new business pitches and proposals from time to time
  • Collaborate with and mentor more junior members of the team

Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from our multicultural communities, or who speak a language other than English, LGBTIQ+ people, people with disability, older Australians and parents returning to the workforce.

Job Description

We're looking for a switched-on and enthusiastic graduate or career starter to join our Integrated Communications area.

You’ll work across three of our teams:

  • PR and activations, where we work with the media, reach out to stakeholders and create events
  • CultureVerse, where we engage with, include and represent multicultural communities
  • Content and Owned strategy, where we produce the written work, strategies and ideas to drive campaigns, social media and behaviour change.

We’re looking for great writers with interest in news and culture. You’ll be well organised and excited to work in a fast-paced, rapidly changing agency.

If you’re looking to channel your PR and communications skills into for-purpose projects that tackle important social issues, then this position is for you! 

About Think HQ

We're a genuinely collaborative, full-service communications agency, with experts across a range of communications functions including public relations, content, advertising, strategy, design, web development, research, animation, film and production. Our team’s skills are diverse, but we’re all united by our passion for projects that deliver positive outcomes for people, places and the planet.

As we continue to rapidly grow our team and our offering, and commit to building Australia’s most inclusive communications agency, it's an exciting time to join the Think HQ Group!

Required knowledge and skills

  • Great writer – with a good understanding of the different written formats that might be required across a PR project, and when they might be used
  • Solid understanding of (and a genuine interest in) the news cycle – including how different media outlets are likely to report on current issues
  • Strategic/critical thinker – interested in learning about complex social issues and eager to contribute to team brainstorms for new projects and new business proposals
  • Excellent initiative and time management skills – a team player willing to jump in and provide support where and when it’s needed
  • Excellent presentation skills – and willing to pick up the phone and chat to suppliers and stakeholders on behalf of clients
  • Excellent attention to detail – you’ll care about producing top-quality work, always.

Qualifications

  • Undergraduate or post-graduate studies in public relations, communications, marketing or equivalent
  • Any practical experience (whether via an internship, or paid work) will be considered a bonus

Responsibilities

  • Supporting the team to implement integrated communications projects, including:
    • Helping with research tasks for new projects,
    • Building media and stakeholder lists,
    • Drafting campaign content, social posts and PR materials,
    • Pitching stories to local media outlets,
    • Managing social media content and accounts
    • Producing evaluation reports
  • Ensuring work delivered is of a high standard and within agreed timeframes
  • Maintaining positive team and client relationships
  • Contributing positively to Think HQ’s culture (understanding and living our values, being a team player, and feeding into internal events, initiatives, and strategic planning days)
  • Helping to build Think HQ’s reputation through the drafting of website, blog and social media content for our owned channels

Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from our multicultural communities, or who speak a language other than English, LGBTIQ+ people, people with disability, older Australians and parents returning to the workforce.

Job Description

We're looking for a junior-mid level communications professional to support Think HQ's Client Service team.

You'll support Account Directors to administer a variety of PR, marketing and multicultural communications projects across the business.

You'll need an eye for detail, a strong work ethic, a curious mind, the ability to use your initiative, and a passion for inclusive communications. 

Responsibilities

Knowledge and skills

  • Outstanding project management, administrative skills and a keen eye for detail
  • Sound budget management skills
  • Excellent communication and writing skills
  • Experience working within a communications, marketing or media teams, or within an agency
  • Confidence to speak with suppliers, clients and team members
  • The ability to jump into new and unknown projects, a curious mind and a strong work ethic
  • A positive, helpful and proactive attitude to support team members with a variety of tasks
  • Desirable: Understanding of PR practices and processes including knowledge of print, online and broadcast media
  • Desirable: Understanding of creative campaigns, production and dispatch processes

Qualifications

  • Undergraduate or post-graduate studies in public relations, communications, marketing or equivalent and/or minimum two years’ relevant industry experience.

Responsibilities

  • Account management support and administration of integrated communications campaigns
  • Budget development
  • Management of timelines and project deliverables
  • Meeting minutes and WIP management
  • Working with team members to implement communications campaigns, including dispatching materials to clients
  • Proof-reading
  • Ensuring all client objectives are met to timelines, within budget/scope
  • Supporting Account Directors to maintain positive client relationships
  • Ensuring work delivered is of a high standard and to the client’s satisfaction
  • Maintaining excellent internal communications and progress updates with team members

 

Job Description

Think HQ is a fast-growing, award-winning agency solely committed to social impact and behaviour change campaigns, and we are seeking a Senior Account Planner to join our team.

The Senior Strategist is a strategic and creative problem solver who will be responsible for shaping the strategic direction of campaigns and the development of our internal strategic IP (working models, frameworks, processes, methodologies), especially in the areas of behaviour change, purposeful communications, and social impact.

You will be across the latest trends and societal shifts, will have a good knowledge of behavioural economics while having a good understanding of media channels, be driven by a diverse and cross-cultural approach to audiences, and will be a champion in building the agency’s strategic culture.

Based in South Melbourne, we work with a range of clients across government, non-profit and private industry. We are full service – including public relations, advertising, content, research, design, and production. Our skills are diverse, but we’re united by our uncompromised mission to work solely on projects that deliver positive outcomes for people, the planet, and places. Your role will be an essential part in driving the progress of our business group, which includes our multicultural consultancy arm CultureVerse.

Responsibilities

Partnering with the account services, business and creative teams, you will be fostering and building client relationships by driving their strategic positioning and leading the development of effective campaign strategies in response to client briefs and their business challenges.

You will assist the creative team by developing the communication frameworks through which creative ideas will come to fruition, seeking innovative ways to speak to audiences. Writing clear and insightful briefs is an integral part of the job, as well as inspiring and informing creative teams by championing ideas in their several forms.

You’ll be working directly with the Head of Departments and Business Directors in identifying and working through business opportunities, and will help to shape proposals and pitches. You will proactively seek opportunities to add value to our clients’ businesses.

Core planning skills

  • Expertise in account planning
  • Knowledge of industry-standard frameworks, methodologies, and processes
  • Analytical skills and numerical literacy
  • Ability to conduct qualitative research and focus groups when required
  • Develop and moderate client and agency workshops
  • Monitor and evaluate campaigns and oversee their performance in market
  • Tertiary level qualifications in related field with at least 5 years of experience

Collaboration skills

  • Holistic strategic thinking that applies and adapts to all our business arms, working collaboratively and building strong relationships across teams
  • Contribute by championing and showcasing innovative creative approaches
  • Have strong team management skills
  • Have strong verbal and visual communication skills
  • Develop key internal relationships with Account Services and New Business teams, Creative and other internal resources to ensure a collaborative approach that provides the client with service above expectation

Inspiration skills

  • Drive the agency’s strategic pulse and culture
  • Connect with the creative team and inspire their work
  • Drive to develop our internal strategic IP by developing our own frameworks
  • Write creative briefs and providing unique insights that foster great ideas
  • Exposes the whole Think HQ group to the best and latest global trends and creative practices
  • Understand the latest developments in media and channels
  • Think holistically across the group to generate business opportunities

Think HQ is committed in maintaining a unique work environment by rewarding talent, celebrating diversity, and encouraging forward-thinking. We are an equal opportunity employer, and we are committed to building a diverse and inclusive workplace. All qualified applicants will be considered for this position without regard to race, culture, religion, sexual orientation, gender identity or disability. We encourage Aboriginal, Torres Strait Islander and people of all backgrounds to apply.

If you have a positive attitude, a good portfolio of campaigns demonstrating your critical thinking skills and at least five years of experience in the field, we encourage you to apply.

Job Description

 

We're looking for an experienced Senior Account Manager to join our Client Services team.

You have PR and Government experience. You have a flair for communication, are a natural problem-solver, are curious about the world, and can adapt your skills to the needs ahead of you. You’re the glue - bringing together projects and team members to deliver excellent outcomes. You understand the client better than anyone else, and will back Think HQ’s amazing work. You’ll get the best out of Think HQ’s team members, delivering projects on time and on budget for our wonderful clients.

Responsibilities

  • Manage the planning and implementation of activity on client projects, with a focus on strategic communication and PR disciplines
  • Provide strategic input into projects, from new business proposal writing through to finding opportunities within exciting projects
  • Fulfil the client’s key performance indicators and grow accounts
  • Manage client relationships on a day-to-day level, including the preparation of relevant WIP documents, meeting agendas and reports
  • Ensure Think HQ teams work cohesively together, and communicate openly 
  • Communicate effectively with a range of stakeholders
  • Keep abreast of current communication trends and tools
  • Manage budgets and support the accounts function of the business
  • Mentor junior members of the team (Account Executives, interns and work experience students) through clearly communicating tasks, deadlines, approval processes and budgets

Qualifications

Tertiary education in communications, or related discipline.

All applications must include a current resume and cover letter. 

 

Job Description

We're looking for an experienced Project Manager to join our Localisation team.

You’ll carry translation projects from brief to completion; liaise with internal stakeholders (such as Localisation team members and Account Service) and external stakeholders (freelance translators, community members and clients) by phone and email; and create and sustain a good rapport with everyone mentioned.

If you’re a great project manager with a genuine interest in languages and culture, and an organised team player who wants to use your array of skills to ensure high quality communication campaigns in multiple languages lands with the right audience, then this role is for you!

About Think HQ

We're a genuinely collaborative, full-service communications agency, with experts across a range of communications functions including public relations, advertising, web design, animation, film and audio production. Our skills are diverse, but we’re all united by our passion for projects that deliver positive outcomes for people, places and the planet.

As we continue to rapidly grow our team and our offering, and commit to building Australia’s most inclusive communications agency, it's an exciting time to join the Think HQ Group!

Responsibilities

  • Interested in languages, people and culture
  • Able to communicate clearly and communicate complexity in simple terms
  • Bilingual (native proficiency in one other language than English & native level proficiency in English)
  • Want to ensure accuracy and follow things through to completion
  • Eye for detail
  • Able to find solutions where seemingly non-existent
  • Excellent project management skills
  • Able to deal with urgent turnaround times
  • Expertise with one or more CAT tools (please mention which one in your application)
  • Great with tech.

Qualifications

Tertiary education in linguistics, translation or localisation. Minimum two years of relevant industry experience.

Does this sound like you?

We’d love to hear from you – click below to contact Rune about this position.

Please include a tailored cover letter outlining what, in particular, has drawn you to consider a move to Think HQ, along with a couple of examples of previous related work.

Applicants must be located in Victoria and be able to travel to our office in South Melbourne on a daily basis.