Careers

We’re always on the lookout for new talent. The kind that know that what they do can transform the world.

Careers

Our team brings a diverse range of viewpoints and backgrounds. We’re experts at what we do, and we’re united by one thing: a genuine belief that what we’re doing will change the world. Sound like you?

A career at Think HQ is unlike any other agency. We are genuinely, unapologetically values-led — which means only ever working on projects that will make a change.

It’s a fun, challenging gig. The kind where you’ll meet inspiring people, learn about things you may never knew existed, and go home each day feeling like you’ve done something good. We support and respect one another, so everyone — no matter how long you’ve been here — is given room to speak up and share ideas. 

Because we’re all about understanding and reaching potential. You never know where the next best idea is going to come from — which is why we give everyone everything they need to grow. When our team gets stronger, so does everything we do. 

Sound good? Check out some of our current openings. 
 

Current opportunities

Job Description

Partnering with all Think HQ teams, you will be fostering and building client relationships by driving
their strategic positioning and leading the development of effective brand and campaign strategies
in response to client briefs and their business challenges. You will lead a small team, inspiring,
mentoring and motivating them to deliver quality work.

You will work closely with the creative team by developing strategic approaches through which
creative ideas will come to fruition. Writing clear and insightful briefs, as well as inspiring and
informing creative teams by providing clear insights and championing the ideas on-brief.

As an integrated agency, you will be required to brief in teams other than creative at times, finding
out-of-the-box solutions and contributing to solving client problems as an integrated team. You’ll be
working to improve the strategic output of the agency and will proactively seek opportunities to add
value to our clients’ businesses.

Responsibilities

Key Responsibilities include but are not limited to:


Insights and strategic leadership
● Drive and grow the agency’s strategic pulse and culture
● Connect with the creative team and inspire their work
● Design, facilitate and synthesis qualitative and quantitative research to help inform
strategies in conjunction with the research team
● Facilitate workshops and conduct stakeholder interviews
● Work with your team to undertake desk research to uncover insights that form strategic
recommendations
● Evolve our internal strategic IP by developing and evolving our own frameworks
● Write creative briefs that provide unique insights to foster great ideas
● Expose the whole Think HQ group to the best and latest global trends
● Understand the latest developments in media and channels
● Think holistically across the group to generate business opportunities

Collaboration
● Strategic thinking that applies and adapts to all our business arms
● Contribute by championing and showcasing innovative creative approaches
● Develop key internal relationships with all business departments, to ensure a collaborative
approach that provides the client with service above expectation

Business Development
● Participate in the research, writing and delivery of new business pitches and proposals
● Contributing to building Think HQ’s reputation through thought leadership

People Management
● Motivate and assist other members of the team to succeed
● Mentor members of the team (strategists, researchers, and other related team members)
● Setting goals with team members and helping them to succeed in reaching their full
potential


What you will bring to the role (a combination of):
● 10 years’ relevant work experience with strong expertise in account planning
● Knowledge of industry-standard frameworks, methodologies, and processes
● Analytical skills and numerical literacy
● Ability to conduct qualitative research and focus groups when required
● Develop and moderate client and agency workshops
● Understand campaign measurement and implementation in partnership with clients and
media
● Project and client management skills
● Negotiation and conflict management skills
● Experience in a fast pace environment
● Excellent communication and people skills
● Critical thinking and problem-solving skills
● Ability to work within tight deadlines
● Strong team and people management skills
● Strong verbal and visual communication skills
● Collaborative approach
● Able to adapt and be flexible

Looking for more reasons to join #TeamThinkHQ?
● Ability to grow within the role as the business grows
● Flexible working options to promote healthy work/life boundaries
● Competitive above market pay rates + annual remuneration reviews
● Family-friendly employer + paid parental leave
● Day-to-day recognition and appreciation programs

Think HQ is committed to providing a unique work environment by rewarding talent, celebrating diversity and encouraging forward-thinking. We are an equal opportunity employer, and we are committed to building a diverse and inclusive workplace. All qualified applicants will be considered for this position without regard to race, culture, religion, sexual orientation, gender identity or disability. We encourage Aboriginal and Torres Strait Islander peoples and people of all backgrounds to apply.

Send your resume together with a covering letter telling us why you want to become a team
member of Think HQ!


● Applications without Resumes and/or Covering letters will not be considered.
● Applicants need to have the right to work in Australia.
● You may be required to obtain a working with children’s check.

Job Description

 

About the Digital Team

While we are digital thinkers at the core, we believe in understanding our clients’ businesses and holistic user behaviours and attitudes to design future-proofed ecosystems and make good engineering decisions.

Our service offering is adaptive to client challenges and user needs. Working with government and not-for-profit organisations means we often lean towards open-source technology however our mandate is to always embrace the technology that is fit-for-purpose. We collaborate, we listen, we support, we lead … no matter what our role is, we always care about doing our best work enabling our people to grow and our client to flourish.

Our services span from delivering digital campaigns to building future-proofed ecosystem, websites, applications, and products.

We love emerging technologies but recognises that sometimes simply crafting impactful communications that precisely target the right audience can be more impactful. We consult and support our clients in engineering their marketing ecosystem, whether it is building a new platform, optimising their current one (CRO, SEO, CMS enhancement, analytics …) or augmenting their team in a managed service model.

The digital team is rapidly growing as we expand our capabilities to become a one stop shop for our clients who need inclusive and purposeful digital communications. We are looking to expand our team with an additional developer. We are open to any seniority level and will aim to shape the role responsibility to the experience of the successful candidate. If you care about doing purposeful work and have a passion for open-source, innovative products and emerging technologies, we would love to hear from you.

 

The role: Full-stack developer (Junior to mid-level)

Reporting to: Head of Digital / Senior Full Stack Developer

As a full-stack developer you will take ownership in developing software solutions, products and campaign applications. Your role will require you to collaborate with other developers delivering software development, software implementation, systems integration, business intelligence, reporting and maintenance.

 

Responsibilities

  • Build fully functional digital products/solutions in line with client requirements, expectations and timelines.
  • Develop existing and new projects according to project deadline, specifications and budget.
  • Assist in the preparation and documentation of project requirements, specifications and project plan.
  • Conduct research on emerging application development software products, technologies, languages, and standards in support of procurement and development efforts.
  • Maintain an archive of source codes and version history for each project.
  • Deploy solutions according to project specifications.
  • Recommend, schedule, and perform software improvements and upgrades.
  • Recommend, schedule, and create management reports.
  • Ensure security procedures are employed.
  • Provide postproduction support where applicable.
  • Assist in the development and maintenance of user manuals and guidelines.
  • Install and configure software solutions for end users as required.
  • Liaise with administrators, third-party providers, system analysts, and external developers to assist in resolving problems with products or systems.
  • Manage deployment and ongoing hosting using Amazon Web Services.

 

What you will bring to the role (a combination of):

  • 3 years of digital agency or consulting experience, ideally including a minimum of 18 months working on Drupal CMS with government or NFP clients.
  • Advanced knowledge of HTML, CSS, JavaScript, and JavaScript Single Page Application (SPA) frameworks such as AngularJS, Ember, React, Vue.js or Backbone.
  • Good knowledge of relational databases including MySQL
  • Good to advanced knowledge and experience developing for open-source content management systems, Drupal highly regarded.
  • Hands on experience working in integrated development environments
  • Hands on experience working with version control tools such as Git
  • Hands on experience using command line applications
  • Ability to interpret and use datasets in a development context
  • Ability to produce low and high-level prototypes
  • Understanding of WCAG compliance
  • Good knowledge of Amazon Web Services platforms for deployment and management of digital assets
  • Knowledge of Agile software development methodologies
  • Knowledge of Atlassian suite for software and project management
  • Excellent time management and organisational skills
  • Professional approach to business, attention to details and ability to accurately estimate tasks
  • Good communication skills both oral and written at all levels
  • Confidence to present and explain ideas to clients and colleagues
  • You love purposeful work and value working with government, not for profits and other organisations who work for a positive impact for our society, planet and people.
  • While not essential, you may bring an additional expertise to the role such as:
    • Experience/knowledge of server-side programming using PHP, Python, or the C variants
    • Experience/knowledge of data science and data engineering.
    • Experience/knowledge of Unity 3D, Unreal Engine, Machine Learning, WebGL etc.
    • Experience/knowledge of internet protocols, applicable data privacy practices and laws
    • Knowledge and curiosity for programming and digital design trends

 

What we will bring to your career

  • Fair remuneration and salary evolution
  • Rewarding purposeful work
  • Flexible and open-minded environment where your ideas are welcome and embraced
  • Training budget to build your certification and competencies in new domains
  • Flexible Working-From-Home policy so you get the best from your home and your office environment when you need it.
  • An inclusive workplace where you can be yourself