Our proposition to you
It’s a fun, challenging gig. The kind where you’ll meet inspiring people, learn about things you may never knew existed, and go home each day feeling like you’ve done something good. We support and respect one another, so everyone — no matter how long you’ve been here — is given room to speak up and share ideas.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Current job openings
We’re after an Art Director with bold ideas and serious craft. Someone who leads visual storytelling, inspires teams, and brings energy, insight and originality to every stage of the process.
We’re seeking an Art Director who leads with bold ideas; someone who sets the tone for great visual storytelling, brings fresh thinking to every brief, and helps position Think HQ as a bold, creative force. You’ll take a central role across campaigns and pitches, producing work that’s original, thoughtful and packed with impact.
As part of our fully integrated, purpose-driven agency, you’ll lead creative development, mentor others, and help shape a culture where ideas and execution go hand-in-hand. From early-stage concepts through to final delivery, you’ll bring energy, craft and strategic insight, helping to build an environment where creativity thrives.
About Us Think HQ is a fully integrated, award-winning positive change agency that does it all. We create communication powered by collaboration, with expertise that spans strategy and creative through to tech, production, multicultural engagement, PR, and events.
Our unique range of services work together seamlessly to deliver brilliant work for our clients. With a team of 100+ specialists that reflects today’s Australia, we know how to make the connections that count. From our Melbourne and Sydney offices, we combine national reach with local insight.
As the only B-Corp certified agency of our size, we take creating positive change seriously - it’s not just a value, but a measurable outcome.
In this role you will:
- Lead the visual execution of integrated campaigns across all media, ensuring creative excellence and alignment with both client and Think HQ objectives
- Collaborate with copywriters, designers, strategists, producers and developers to concept and deliver high-quality work
- Contribute to the new business process – shaping visual ideas, developing pitch materials and helping to win work that aligns with our values
- Take ownership of visual direction across a range of formats – including photography, illustration, brand development, editorial and digital
- Mentor and support junior creatives, helping to build capability and confidence across the team
- Stay across production processes and emerging formats, ensuring best-in-class execution
- Support creative operations, including workflow and collaboration tools and processes.
- Minimum of 5+ years of proven experience as an Art Director in an integrated agency environment
- Strong portfolio demonstrating exceptional conceptual thinking, design craftsmanship, and innovative execution across multiple media channels.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a solid understanding of digital design tools and emerging technologies.
- Excellent communication and presentation abilities.
- Completion of AWARD School or a comparable creative program is highly regarded/preferable.
- A strategic mindset with a passion for creativity, design trends, and digital innovation.
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
This is a full-time position; however, part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace. Our in-office days are Monday, Wednesday and Friday. Our Flex days are Tuesday and Thursday.
- This position is located in South Melbourne, Victoria
- Applicants need to have the right to work in Australia.
- You may be required to obtain a National Police check.
- Please include a cover letter and link to your portfolio so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter and portfolio won’t be considered (.PDF format or URL link preferred)
Think HQ is seeking a commercially minded and collaborative Finance Manager - Reporting & Operations to lead financial reporting and contribute to positive social impact through sustainable agency growth.
This role is ideal for someone with deep expertise in financial reporting, operations and controls, and who thrives on partnering with stakeholders across all levels of a business. You’ll play a key role in ensuring financial accuracy, driving process improvements, and providing commercial insights that lift financial acumen and support the delivery of Think HQ’s strategic goals.
You’ll work closely with the Founder & Managing Director, CFO and Executive Team, and build trusted relationships across the agency. Success in this role requires a balance of strong technical finance skills with excellent interpersonal and communication abilities. You’re someone who builds credibility through clear, consistent communication and enjoys working collaboratively to solve complex challenges and improve performance.
About Us
Think HQ is a fully integrated, award-winning positive change agency that does it all. We create communication powered by collaboration, with expertise that spans strategy and creative through to tech, production, multicultural engagement, PR, and events.
Our unique range of services work together seamlessly to deliver brilliant work for our clients. With a team of 100+ specialists that reflects today’s Australia, we know how to make the connections that count. From our Melbourne and Sydney offices, we combine national reach with local insight.
As the only B-Corp certified agency of our size, we take creating positive change seriously - it’s not just a value, but a measurable outcome.
About the role
The purpose of the Finance Manager - Reporting & Operations is to generate accurate and timely financial reporting, instil best practice financial operations and controls across the Agency and business partner senior leaders with key insights.
You will work closely with Think HQ’s Founder & Managing Director, CFO and Executive Team in setting and delivering on the Company’s strategic objectives.
The Finance Manager - Reporting & Operations will also be required to build partnerships and trust across all levels of the business, influencing without direct authority. Building credibility through transparent communication and reliable follow-through is vital. This role requires a strong analytical thinker along with excellent interpersonal and communication abilities, enabling smooth collaboration across diverse teams and departments.
Key Responsibilities include:
Financial Accounting and Reporting:
- Administer approved general accounting practices throughout the company to ensure accounting and financial reports accurately reflect the business operations and provide reliable information for control and management purposes
- Lead and set the month-end timeline and process, including overseeing AP, AR and Payroll monthly closure, processing monthly adjusting journals and revenue recognition sign off
- General Ledger, P&L and Balance Sheet ownership, including Balance Sheet Reconciliations, with a specific attention on WIP
- Review, analysis and follow up of financial results and monthly results reporting, including developing a narrative on monthly, quarterly and annual performance versus Budget and Forecast
- Cashflow forecast & Working Capital management
- Support annual budgeting process and produce rolling forecast P&L along with variance commentary to Budget, to support informed decision making
Financial Operations & Controls:
- Oversee day-to-day financial operations including AP, AR, payroll and cashflow management
- Optimise and maintain our financial systems (including Workbook and Xero)
- Lead system improvements and process changes as the agency grows
- Support compliance with internal policies and external regulations
Business partner with Senior Stakeholders to provide insights and learnings from financial analysis, to support informed decisions:
- Partner with department heads and executive leaders to provide financial insights that drive better decision-making
- Oversee revenue forecasting and support client profitability and job/project analysis
- Contribute to resourcing decisions through workforce utilisation reporting
- Advise teams and managers of Company procedures and best practices
Tax and Compliance:
- Educate key stakeholders within the business on relevant tax and superannuation compliance, including management of independent contractors across translation services and production talent/crew
- Oversight of tax obligations for the Company in conjunction with the Company’s external tax advisor
- 7 years’ relevant work experience in a Senior Finance role, in a fast paced, integrated agency environment
- A degree in accounting, finance or a related field (CPA/CA preferred)
- Deep understanding of accounting principles, financial systems and operational controls
- Strong analytical skills and commercial acumen
- Excellent interpersonal and stakeholder engagement skills
- Experience using platforms like Xero and Deltek Workbook (or similar systems)
- Confident communicator who can explain financial information clearly and influence without direct authority
- Experience working with government, corporate and NFP clients
- Comfortable working in a fast-paced, collaborative environment
- A natural coach and mentor who lifts team capability and drives continuous improvement
- Strong alignment with Think HQ’s mission to create positive change, and a genuine commitment to working in a values-driven, purpose-led organisation
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
This is a full-time position, however, part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace. Our in-office days are Monday, Wednesday and Friday. Our Flex days are Tuesday and Thursday.
- Applicants need to have the right to work in Australia.
- You may be required to obtain a National Police check.
- Please include a cover letter so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won’t be considered.
Are you a skilled Desktop Publisher/Finished Artist with a keen eye for detail and a passion for multilingual typography and layout? We are on the hunt for a Desktop Publisher/Finished Artist to create and typeset in-language materials for an ongoing project.
As Desktop Publisher you will be responsible for creating, formatting and typesetting translated documents across various languages, ensuring they meet quality standards and client specifications. You will work closely with our project management and language services teams to ensure that all materials are to a high standard and visually compelling.
This casual/freelance position offers flexible working arrangements, with hours available depending on the scope and timing of client briefs and projects.
In this role you will:
- Design and finalise a wide range of print and digital materials, ensuring all assets meet the highest quality standards.
- Develop and/or typeset translated content using software (e.g., Adobe InDesign - IDML, Illustrator, Photoshop) ensuring all documents are properly formatted and ready for production.
- Adapt and design materials in multiple languages, verify text, graphics, and formatting during the translation process ensuring cultural relevance and accuracy.
- Handle complex text formatting requirements such as Right to Left reading languages (e.g., Arabic, Hebrew), non-Latin scripts, and special characters.
- Identify and troubleshoot technical issues related to document layout and typesetting.
- Maintain and update templates and resources to enhance efficiency and consistency, and efficiently manage file organisation and version control.
- Collaborate closely with project managers to resolve any formatting or content discrepancies.
- Conduct thorough checks of formatting, layout, and style in all design work to ensure accuracy, consistency, and quality.
- Work closely with the language services and project management team to understand client requirements, deliver on client briefs and meet project deadlines.
- You bring a positive, passionate, solutions-focused attitude.
- You have a minimum of 3-5 years of experience in desktop publishing, pre-press, finished artwork or a related field, with a strong portfolio showcasing your work.
- You’re highly proficient in Adobe Creative Suite, particularly InDesign (including IDML), - Illustrator, and Photoshop, Microsoft Word and Powerpoint.
- Knowledge of translation project management processes and tools desirable.
- You have an exceptional eye for detail, ensuring all design work is of the highest quality.
- You’ve got demonstrated experience in creating and adapting design assets in multiple languages.
- You have an understanding of system fonts, print production, and preparation of files for delivery.
- You have the ability to manage multiple projects simultaneously and meet tight deadlines.
- You bring knowledge of WCAG 2.1 Standards and an understanding of how to apply them.
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
- Applicants need to have the right to work in Australia.
- You may be required to obtain a National Police check.
- Please include a cover letter and a link to your portfolio so we can understand your experience and motivation for joining Think HQ.
We’re on the lookout for a detail-driven and proactive Finance Administrator to join our team. Working closely with both our Finance and Language Services teams, this role plays a key role in supporting flagship Language Service and Translation projects, ensuring the smooth running of financial processes.
The Finance Administrator is a key role supporting all financial administration tasks, with a focus on flagship Language Service and Translation Projects. The role ensures accurate processing of key financial data, including raising POs, matching invoices & collating necessary supplier documentation.
It is a high level transactional processing role, requiring daily interaction with the wider agency. This would be a great opportunity for someone who has entry level accounts payable experience and looking for their first step up into a more rounded financial operations role.
This role plays a key part in ensuring compliance with financial standards and supports accurate and timely reporting, both internally and for external partners, including Government Departments.
Skills paramount to the role include clear communication skills to manage stakeholder expectations, great attention to detail, time management, teamwork, process improvement and a thirst for learning and development
About Us
Think HQ is a fully integrated, award-winning positive change agency that does it all. We create communication powered by collaboration, with expertise that spans strategy and creative through to tech, production, multicultural engagement, PR, and events.
Our unique range of services work together seamlessly to deliver brilliant work for our clients. With a team of 100+ specialists that reflects today’s Australia, we know how to make the connections that count. From our Melbourne and Sydney offices, we combine national reach with local insight.
As the only B-Corp certified agency of our size, we take creating positive change seriously - it’s not just a value, but a measurable outcome.
At a high level, role responsibilities include:
- Reviewing quotes and purchase orders to ensure accuracy and proper markup application
- Managing supplier invoice processes, including compliance checks and data entry
- Supporting the broader Finance and Operations team with maintaining supplier records and super payments
- Acting as a key point of contact between Finance and Language Services
- Assisting with supplier queries, providing timely responses to internal teams
- Providing overflow support across accounts payable functions within the broader business
We’re looking for someone who:
- Has a good foundation in accounts payable or transactional finance
- Communicates clearly and can confidently manage internal stakeholder expectations
- Has strong attention to detail and a knack for keeping things organised
- Works well in a team but is also comfortable taking initiative
- Is eager to learn and grow within a supportive finance team
- Is familiar with Workbook or similar financial systems (a bonus, but not essential)
This is a great opportunity to build your financial admin skillset in a purpose-led organisation that values collaboration, inclusivity and continuous improvement.
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
This is a permanent, full-time position, however, part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace. Our in-office days are Monday, Wednesday and Friday. Our Flex days are Tuesday and Thursday.
- Applicants need to have the right to work in Australia.
- You may be required to obtain a Working with Children’s check.
- Please include a cover letter so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won’t be considered.
Think HQ is seeking an Account Manager to join our Client Service team, supporting complex, purpose-led projects that create positive impact. You’ll work across integrated campaigns spanning creative, PR, events, and audience-specific communications, including campaigns tailored for Multicultural communities.
As Account Manager, you're responsible for making things happen. You take ownership of day-to-day tasks across your accounts, managing timelines, budgets and client communications with confidence and care. You're a doer across projects, you're the one keeping things moving, keeping internal teams aligned, and ensuring the details are right.
You’re supported by a strong team who are invested in your professional growth. You're confident running with tasks, but you know when to check in and collaborate. You're growing your client relationship skills and building trust through reliability, clarity and attention to detail.
You’re also part of something bigger, contributing to work that aims to make a positive impact. Whether it’s social change, community engagement or purpose-led campaigns, you play a key role in bringing that work to life.
At a high level, role responsibilities include:
- Supporting the delivery of integrated communications campaigns, working across timelines, budgets, and deliverables.
- Managing day-to-day client relationships, including regular communication via phone, email, video calls and in-person meetings.
- Liaising with internal teams and external stakeholders to meet key performance indicators and contribute to account growth.
- Owning project administration, including WIP documents, meeting agendas, reporting and proofing.
- Proactively identifying and providing solutions for issues, escalating to senior team members when needed.
- Tracking and managing project budgets, including raising purchase orders and liaising with suppliers
- Staying organised and detail-focused by maintaining accurate client files, databases and documentation.
- Participating in brainstorming sessions and contributing to strategic thinking on projects.
- You have a degree in a related field, or equivalent experience.
- Existing client-facing skills in advertising and/or communications or related industry.
- You bring a positive, passionate, solutions focused ability to the team.
- Ability to work to specific timelines, budgets, and within a team.
- Experience in a fast-paced environment.
- Experience working with government clients is an advantage, but not required.
- Interest in advertising and a passion for creative work.
- Excellent communication and people skills.
- Critical thinking and problem-solving skills.
- Excellent planning and organising skills.
- Exceptional attention to detail.
- Ability to work under pressure.
- Ability to work within tight deadlines.
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
- Location: South Melbourne (Our in-office days are Monday, Wednesday and Friday. Our Flex days are Tuesday and Thursday)
- Engagement: Permanent Full Time
Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace.
Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Please include a cover letter so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won’t be considered.
Think HQ is looking for a Mid-Level Creative Strategist to develop insights and creative strategies that drive meaningful impact for our clients and contribute to business growth. This highly collaborative role works closely with the Group Head of Creative Strategy and integrated teams across the agency to transform insights into compelling, purpose-driven ideas.
The ideal candidate is a strategic thinker and creative doer who thrives on both defining the vision and bringing it to life. You’re just as comfortable uncovering insights and shaping strategy as you are working with teams to influence and execute creative solutions that resonate and drive results.
The Creative Strategist plays a pivotal role in turning research, insights, and audience behaviours into amazing ideas that influence and drive results. This isn’t just about making campaigns look great - it’s about understanding people, staying ahead of trends, and combining performance data with storytelling to deliver work that is both purposeful and powerful.
We’re looking for a strategic thinker and creative doer, someone who can identify opportunities, shape innovative ideas, and see them through from concept to execution. You’ll collaborate across our strategy, creative, PR, tech, multicultural and client service teams, working with government, not-for-profit, and purpose-led brands to develop campaigns that make a real difference.
If you love combining creativity with insights, inclusion, challenging the status quo and delivering work that has deep social impact, this is the role where you can make genuine positive change.
At a high level, role responsibilities include:
- Develop creative strategic solutions that address the client’s business challenges/ goals.
- Use insight tools to develop meaningful inclusive audience insights that guide strategy and proposal development
- Work with creative teams to translate client challenges and to ensure the creative product is on strategy and aligned with expectations.
- Provide input as needed during creative development to ensure that the strategic direction is correctly translated into creative work
- Support development of strategy planning tools and methodologies
- Undertake desktop research to uncover Insights to form strategic recommendations
- Write creative briefs and provide unique insights that foster great ideas
- Contribute to brainstorming and strategy development on projects.
- Mentor junior team members on using the agency process, methodology and optimise their skills and talent
- 5+ years' strategic experience working with clients in a creative agency (or hybrid role)
- You bring a positive, passionate, solutions focused ability to the team
- Existing client-facing skills in advertising and/or communications or related industry
- Knowledge of industry-standard frameworks, methodologies, and processes.
- Data analytical skills
- Proven creative strategic planning capability
- Experience in a fast-paced environment
- Interest in advertising and a passion for creative work
- Exceptional creativity and innovation
- Excellent communication and people skills.
- Critical thinking and problem-solving skills.
- Excellent planning and organising skills.
- Experience working with government clients is an advantage, but not required
Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
- Location: South Melbourne, VIC (Our in-office days are Monday, Wednesday and Friday. Our Flex days are Tuesday and Thursday)
- Engagement: Permanent Full Time.
Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace.
Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Please include a cover letter and link to your portfolio so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won’t be considered.
